Incident Reporting and Investigation Training (5 Hours)
About this Course
Incident Reporting and Investigation Training
This course builds practical, system-focused capability in incident reporting and investigation so that organizations stop treating reports as paperwork and start using them as “prevention intelligence” that restores control, reduces repeat exposures, and strengthens the OH&S Management System.
Learners move from basic definitions and reporting fundamentals into evidence-based investigation practices, root cause analysis, and corrective action design, then finish with measurement and integration methods that turn individual incident stories into sustained improvement across policies, planning, operational controls, training, and leadership practices.
What the course covers
How to define incidents, near misses, and loss in a way that supports early detection of weakening controls and improves learning at low cost.
How to apply loss causation thinking so investigations identify immediate causes, root causes, and lack-of-control (management system) weaknesses, rather than stopping at visible symptoms.
How to conduct investigations at a scope proportional to risk, using appropriate team roles, disciplined evidence collection, and strong data integrity to protect credibility and prevent bias.
How to perform root cause analysis and translate findings into corrective and preventive actions that are assigned, tracked, and verified for effectiveness, because “completed” actions are not the same as restored control.
How to measure performance using trend analysis, KPIs, and leading versus lagging indicators, then convert patterns by task, location, equipment, and time into clear management decisions tied to risk and business impact.
How to integrate incident findings back into the OH&S Management System through document control, communication, and leadership oversight so improvements become the new normal and remain auditable over time.
Who this course is for
This training is designed for supervisors, managers, safety advisors, worker representatives, and anyone who may be involved in reporting, investigating, approving corrective actions, or reviewing incident trends for prevention decisions.
Outcomes for learners
By the end of the course, learners can explain and apply a system-based approach where incident reporting supports both internal management control and external compliance, investigations produce actionable findings at the correct level of cause, and corrective actions are verified and embedded into the organization’s safety systems rather than filed and forgotten.
Benefits
KEY BENEFITS
Taking this Online Course provides several
direct benefits for both individuals and organizations looking to enhance
workplace safety and compliance:
1. Convenience and Flexibility
- This
course is fully online and self-paced, enabling participants to learn at
their convenience without disrupting work schedules.
- Available
24/7, it accommodates all time zones and personal commitments, making it
ideal for busy professionals or shift workers.
2. Cost-Effective Training
- The
course eliminates travel and instructor costs, providing an affordable
solution for individuals and businesses alike.
- Digital
delivery means no extra expenses for printed materials, offering all
resources in one accessible package.
3. Engaging and Interactive Content
- This
course features interactive modules, quizzes, and multimedia content to
keep learners engaged.
- Clear
examples and visual aids help participants grasp concepts quickly
and retain the knowledge effectively.
4. Immediate Certification
- Upon
completion, participants can download a valid certificate instantly.
5. Regulatory Compliance
- This
course aligns with all Canadian OH&S standards, ensuring compliance with current
workplace safety regulations across Canada.
- Completing
this training helps organizations meet legal requirements for educating
employees about hazardous materials.
6. Practical Application
- The
course includes real-world scenarios and tips that help participants
understand how to safely handle, store, and dispose of hazardous materials
in their specific workplace context.
7. Employer Benefits
- Employers
can easily track employee progress through provided reporting tools,
ensuring all workers complete the training.
- Offering
this course as part of employee onboarding can reduce workplace incidents
and improve overall safety culture.
This particular course is an excellent choice for
anyone needing quick, reliable, and effective training to understand hazardous
materials and contribute to a safer workplace.
Modules
COURSE STRUCTURE
Please, watch the above video, if you have not done so yet, for an introduction to your online course with Calgary Safety Consultants.
We appreciate your commitment to creating a safer, more respectful workplace for all. Let’s get started.
MODULE ONE – FOUNDATIONS OF INCIDENT REPORTING
The video in this section is a quick explanation to your online course, which will summarize the layout of Modules, Lessons, and Quizzes. You only need to watch this video once during the course.
Module One, Foundations of Incident Reporting, establishes the system-thinking and shared language learners need before they move into reporting and investigation practice, because effective reporting is not paperwork but an early-warning control that helps leadership detect loss of control and strengthen prevention before harm occurs. In this module, learners work through the management shift that reframes incidents as predictable and preventable, clarify key terms such as incident, accident, near miss, and loss, and learn to separate what is visible at the jobsite level (unsafe acts and unsafe conditions) from what typically drives recurrence upstream (lack of control in standards, training, supervision, maintenance, and competing priorities). The module also introduces the incident triangle and the Loss Causation Chain, including the “threshold” concept that explains why near misses and serious injuries can share the same causes, which means near-miss reporting becomes a high-value learning tool at low cost when organizations act on the information.
MODULE TWO – INCIDENT RESPONSE AND DATA GATHERING
The video in this section is a quick explanation to your online course, which will summarize the layout of Modules, Lessons, and Quizzes. You only need to watch this video once during the course.
MODULE THREE – DEVELOPING CORRECTIVE AND PREVENTIVE ACTIONS
The video in this section is a quick explanation to your online course, which will summarize the layout of Modules, Lessons, and Quizzes. You only need to watch this video once during the course.
MODULE FOUR – PERFORMANCE MEASUREMENT AND CONTINUOUS IMPROVEMENT
The video in this section is a quick explanation to your online course, which will summarize the layout of Modules, Lessons, and Quizzes. You only need to watch this video once during the course.
This module is where incident reporting and investigations become measurable management control, because the module trains learners to stop treating events as isolated stories and instead use structured data to identify patterns, diagnose weak controls, and drive prioritized system improvement. Across the module, learners build the practical skills needed to define meaningful KPIs, distinguish leading indicators that predict control strength from lagging indicators that confirm past outcomes, and apply simple but defensible methods for tracking frequency, severity, and risk so issues can be ranked and resourced based on evidence rather than opinion. The module emphasizes trend analysis by cause, location, task or equipment, and time, because those lenses reveal where lack-of-control themes repeat and where prevention effort will have the highest payoff, and it also teaches how to present data in a visual, focused, business-relevant way so leadership acts. By the end of Module Four, learners can use dashboards, CAPA registers, and recurring management reviews to verify whether corrective actions are reducing recurrence, embed lessons learned into the safety management system, and sustain continuous improvement through ongoing measurement, feedback, and accountability.